faq

Upon first ever use burn for at least 2 hour or until the entire surface has turned into liquid wax. This will help prolong the life of your candle.

Trim wick at least 1/8" before each lighting. This will maintain an even and clean burn.

Burn for no more than 3 to 4 hours at a time.

Always burn candle on stable, heat resistant surface.

Always keep candles in sight when in use.

Never Leave a burning candle unattented.

Always burn candles in a well-ventilated room.

Choose an area away from drafts, open air vents and ceiling fans.

KEEP OUT OF REACH OF CHILDREN

Extinguish a candle if it repeatedly smokes, flicker or has a flame. The candle isnt burning properly. Cool, align, and trim the wick, then check for drafts before relighing.

Never burn a candle all the way down.

Extinguish candle carefully, allow it to cool completly before touching or moving.

Recommend using a candle snuffer to extinguish candle. NEVER use water as glass will break from heat.

If your candle isn't burning properly blow it out, trim the wick and light your candle ( DO NOT DIG WICK OUT OF WAX). If you still should have problems with your candle please contact customer service via email or chat.